Introduction

Welcome to CitaFix, an online appointment manager primarily operating in Belize and expanding to other countries in Central America. These Terms and Conditions govern your use of our services provided through the domains horizonte.com.gt and citafix.com, operated by CitaFix, a project developed by Horizon GT LLC. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions.

Definitions

• “We,” “Us,” “Our”: Refers to CitaFix and Horizon GT LLC.
• “You,” “Your”: Refers to the user of our services.
• “Services”: Refers to the online appointment management services provided by CitaFix through the domains horizonte.com.gt and citafix.com.

Use of Services

1. Eligibility: You must be at least 16 years old to use our services.
2. Account Registration: You may need to create an account to access certain features of our services. You agree to provide accurate and complete information during the registration process and to keep your account information updated.
3. User Responsibilities: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

User Conduct

1. Prohibited Activities: You agree not to:
   • Use our services for any unlawful purpose or in violation of any applicable laws.
   • Post or transmit any content that is defamatory, obscene, fraudulent, or otherwise objectionable.
   • Interfere with the operation of our services or the servers or networks used to make our services available.
   • Use automated means, such as bots or scripts, to access or use our services.

Intellectual Property

1. Ownership: All content and materials available on our services, including but not limited to text, graphics, logos, and software, are the property of CitaFix or its licensors and are protected by intellectual property laws.
2. License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use our services for your personal or business use in accordance with these Terms and Conditions.

Payment Terms

1. Fees: Some features of our services may require payment of fees. You agree to pay all applicable fees in accordance with the terms provided at the time of purchase.
2. Billing Information: You must provide accurate and complete billing information when making a payment. By providing your payment information, you authorize us to charge the applicable fees to your payment method.
3. Refunds: All fees are non-refundable unless otherwise stated in our refund policy stated below. 

Termination

1. Termination by You: You may terminate your account at any time by contacting us.
2. Termination by Us: We may terminate or suspend your account and access to our services at our discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users or our business interests.