Privacy Policy
Last Modified: July 17, 2024
- Scope of this policy
- Who are we?
- What information do we collect about you?
- For which purposes may we use your Personal Data?
- To whom we may disclose your Personal Data?
- Your Rights
- How we protect your Personal Data?
- How long do we keep your Personal Data?
- Children
- Changes to this Privacy Policy
- Contact Us
Scope of This Policy
Thank you for using CitaFix.
We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our policies with respect to those users of the Site “citafix.com” who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by (collectively, “Services”).
This Privacy Policy applies to all users (“Users”) of our services provided through the domains horizonte.com.gt and citafix.com, operated by CitaFix, a project developed by the founders of Horizon GT LLC. By continuing to use our site and services, you express consent for us to use your personal data as described in this Privacy Policy. Please note that this policy does not cover third-party websites and web applications that we do not control.
Who Are We?
CitaFix is an online appointment manager that will be operating primarily in Belize, and later expanding to other countries in Central America. It is a project developed by Horizon GT LLC, a company registered in the State of Delaware. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.
For Which Purposes May We use Your Personal Data?
We use your personal data for the following purposes:
- To create and manage your account;
- To provide and improve our services;
- To personalize your user experience;
- To communicate with you regarding our services;
- To process transactions;
- To comply with legal obligations;
- To resolve disputes and troubleshoot problems;
- To notify you of updates on the website;
- To send you newsletters, surveys, offers and other promotional materials related to the App or our services which we believe are useful for you
- To request feedback and contact you about your use of the Site
- To send you notifications about sales, updates, reminders
- it is necessary for our legitimate interests in the effective delivery of information, of the Services and of the Site to you and in the effective and lawful operation of our business (in each case provided such interests are not overridden by your rights);
- it is necessary for taking steps to enter into a contract with you for the Site and the Services you purchase, or for carrying out our obligations under such a contract;
- it is required to satisfy any legal or regulatory obligations that we are subject to; and
- in limited circumstances and as required by local law, you have agreed to us processing your Personal Data, such as, when you consent to receiving push notification or you or your customers opt-in to e-marketing (with regard to your customers, they can opt-in for text/SMS messages – including appointment reminders, special offers, or other updates – during the process of setting up of an appointment online on the Site)
What Information Do We Collect About You?
To be clear of the terminology that we are using, “Personally Identifiable Information” is described as:
“Personally Identifiable Information”
Any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
Personally Identifiable Information Obtained From You
We may obtain data from you voluntarily when you sign up to use our appointment service, as well as in other circumstances such as filling out a survey, making a comment on our page or posts, posting something on our social media pages, subscribing to direct marketing, contacting us directly, etc.
Personally Identifiable Information Obtained From You May Include:
- your sign-in credentials (email and password)
- your name
- your business name
- your phone number
- your business address
- if you opt to using the payment service offered via the platform, your personal data that allow the processing of payments through the Site, including: tax and personal identifiers (such as, social security numbers or EIN) and banking information;
- any Personal Data revealed in your usage of the App, such as service prices, customer names and phone numbers, appointment notes and reminder messages;
- any Personal Data revealed by users’ customers while scheduling appointments online, such as names, phone numbers, email addresses and messages, and
- any other information that we deem necessary for the purpose of providing you with our Services or which you provide to us voluntarily.
Personally Identifiable Information Obtained From Other Sources:
We may also collect Personal Data from other sources which may include:
- through horizonte.com.gt
- social media pages
- our trusted business partners
By understanding and agreeing to this Privacy Policy, you acknowledge the types of Personally Identifiable Information we collect and how we use, disclose, and protect that information. If you have any questions or concerns about our practices, contact us. Our contact information is at the bottom of the page.
To Whom We May Disclose Your Personal Data?
We may disclose your personal data to:
- Service providers who assist us in operating our website and conducting our business
- Legal authorities if required by law
- Other third parties with your consent
These other 3rd parties include:
- MailChimp
- Booknetic
- HubSpot
- Amazon Web Services
- WP forms
- WP Engine
Your Rights
You have the right to:
- Access your personal data
- Correct any inaccuracies in your personal data
- Request the deletion of your personal data
- Object to the processing of your personal data
- Request the restriction of processing your personal data
- Data portability
How We Protect Your Personal Data?
The security of your personal data is important to us, so we take a great care in implementing and maintaining the security of the Site and of the services we provide.
We implement a variety of security measures to maintain the safety of your personal data. This includes encryption, access controls, and regular security audits.
Such measures to enhance of our site and services include using and SSL certificate and an algorithm provided by WP engine to store passwords.
How Long Do We Keep Your Personal Data?
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you are under the age of 16, please do not submit any Personal Data to our Site.
Children
We endeavour to ensure that Personal Data are kept as current as possible and that irrelevant or excessive data are deleted or made anonymous as soon as reasonably practicable. We retain Personal Data about you only for as long as it serves a purpose of processing mentioned in this Privacy Policy. This does not prevent us from processing your Personal Data for longer periods of time, to the extent such processing reasonably serves other purposes, including for statistical analysis.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about the Privacy Policy, please contact us at:
CitaFix, a project developed by Horizon GT LLC
Domains: horizonte.com.gt, citafix.com
Email: admin@horizonte.com.gt
